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Calling For A Healthier Future
The health care system in the United States is on an unsustainable course with rising costs and dramatic variations in quality throughout the country. Federal and state governments, employers, and consumers are demanding changes. The best practices of the past may not work in the future. Health plans need to deliver new programs that engage their members to improve health quality, reduce administrative and health care costs, encourage members to be proactive in managing their health, and improve member satisfaction while increasing retention.
New solutions are now available that allow health plans to do more with less. Our scalable, cost-effective automated programs can help identify, manage and reduce costs by engaging, educating, motivating and monitoring your members’ unique health care issues and needs. Sustainable positive results can be achieved by embracing technology that not only improves efficiency but also improves the health and wellbeing of members. The core challenges facing health plans can be transformed into opportunities for growth. The viability of our health care system and the economy are at stake. The time to act is now.
--Michael Lunzer, Warm Health Co-Founder and President
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Warm Health appoints Michael Cameron to Director of Clinical Software
MINNEAPOLIS, MN (November 7, 2008) – Warm Health, a market leader in technology based communication, has named Michael Cameron to the newly formed position of Director of Clinical Software.
In his new position, Cameron will focus on expanding Warm Health’s proprietary health care service capabilities through ongoing design, development, testing and implementation of interactive care management software solutions.
According to Warm Health CEO Dan Freier, Cameron’s high-level IT experience and in-depth care management perspective will give Warm Health a competitive advantage.
“Michael has worked both as an architect and as a developer of numerous care management systems. Years of hands-on clinical development allow him to interact seamlessly with clients. He speaks their language, and knows how to translate that understanding into the applications they need to provide optimal patient care.”
“With his clinical experience and strong development and architecture background, Michael can take Warm Health to the next level in our quest to provide flexible, client-focused solutions.”
Before joining Warm Health, Cameron served as Director of Clinical Architecture for UnitedHealth Group. There, he managed the development and architecture of a major new clinical management system for case and disease management.
“Going forward, my goal will be to deliver high quality tools and capabilities to nurses and care managers that effectively support the clinical work they’re doing,” said Cameron. “We’ll continue to make sure Warm Health’s products and services are aligned with our clients’ goals of disease management.”
Warm Health, Inc. develops and markets technology-based communication services to assist health care organizations in the care of their members. Based in Wayzata, Minnesota, the company uses proprietary telephone communications technology to initiate frequent, highly personalized conversations with members. The service delivers these outgoing conversations using an engaging, automated personality members come to know and trust. Responses from members are designed to gather important health information and trigger email/web alerts back to care managers when the situation warrants – enabling them to intervene in a timely and cost effective manner. Versatile and adaptable to a wide range of health conditions, Warm Health services expand the reach and productivity of valuable care managers while helping members modify behaviors, manage chronic conditions, and stay connected.
For more information contact:
Michael Lunzer
Warm Health, Inc.
(952) 393-4781
mlunzer@warmhealth.com
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Warm Health Earns Multi-Year Contract with University Physicians Health Plan
Warm Health’s High-Tech, High-Touch Solutions To Focus on Arizona’s Medicaid Population
MINNEAPOLIS, MN (October 28, 2008) Warm Health, Inc. of Wayzata, MN recently signed a multi-year contract with Tucson, Arizona-based University Physicians Health Plans (UPHP) to provide outreach programs to members of the health plan.
Warm Health, which specializes in the design, development and delivery of interactive automated care management communications, will ultimately provide 21 separate outreach programs. The programs are designed to educate members about health related issues and concerns and monitor them for any changes in their health status.
The first Warm Health programs launched October 1, 2008, to approximately 85,000 Medicaid enrollees that are part of the Arizona Health Care Cost Containment System (AHCCCS).
UPHP CEO and Plan Administrator Kathleen Oestreich said “Our goal at UPHP is to provide excellent care to our members and also to encourage our members to actively participate in their own healthcare. Warm Health will help us do that by providing our members with health education and by identifying members that would benefit from interacting with our care management team. We chose to work with Warm Health due to their focus on care management, their ability to engage a wide variety of members and the flexibility their solution provides.”
Warm Health CEO Dan Freier stated, “We are excited to be working with a health plan with the history and tradition of UPHP. As we have gone through the implementation with the UPHP care management team, we are continually impressed by their focus on providing the highest quality of care to their members.”
University Physicians Health Plans is a Division of University Physicians Healthcare (UPH), a nonprofit corporation founded in 1985 as the medical practice of the physicians of The University of Arizona College of Medicine. Today, UPH is Arizona’s largest physicians group. University Physicians Healthcare includes a Health Plans Division that administers five health plans, University Physicians Healthcare Group a state sponsored healthcare program for self-employed individuals and small business owners with up to 50 employees, University Family Care and Maricopa Health Plan both AHCCCS (Medicaid and Kidscare) plans and University Physicians Care Advantage and Maricopa Care Advantage, Medicare Special Needs Plans.
Warm Health, Inc. develops and markets technology-based communication services to assist health care organizations in the care of their members. Based in Wayzata, Minnesota, the company uses proprietary telephone communications technology to initiate frequent, highly personalized conversations with members. The service delivers these outgoing conversations using an engaging, automated personality members come to know and trust. Responses from members are designed to gather important health information and trigger email/web alerts back to care managers when the situation warrants – enabling them to intervene in a timely and cost effective manner. Versatile and adaptable to a wide range of health conditions, Warm Health services expand the reach and productivity of valuable care managers while helping members modify behaviors, manage chronic conditions, and stay connected.
For more information, contact:
Michael Lunzer
Warm Health, Inc.
(952) 393-4781
mlunzer@warmhealth.com
Karen Leonard
University Physicians Health Plan
(602) 311-8361
kleonard@uph.org
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Warm Health Appoints Managed Care Veteran Dr. Val Dean as Chief Medical Officer
MINNEAPOLIS, MN (October 27, 2008) – Warm Health, a market leader in technology based communication has named managed care expert Val Dean, M.D., to the newly formed position of Chief Medical Officer.
Dean brings more than 35 years of care management experience to Warm Health. After practicing family medicine in Colorado for 18 years, Dean shifted his focus to health care quality improvement. In his 15-plus years of senior management experience with national managed care companies, Dean was instrumental in the development and marketing of health IT services.
“Val’s unique perspective is a perfect fit for Warm Health, and his input will set us apart in the industry,” said Warm Health CEO Dan Freier. “Val has owned and managed every aspect of the care management process, from the patient, to the health plan, to the systems used by health plans. His understanding of the work-flow on all levels will allow Warm Health to design seamless systems that serve clients and patients in the best manner possible.”
Before joining Warm Health, Dean served as CEO of Puerto Rico-based MMM Health Care Inc., one of the largest and fastest growing Medicare Advantage plans. Prior to MMM, Dean served as Vice President of Care Management for TriZetto, Inc., where he evaluated the care management market to identify and complete key acquisitions, ultimately orchestrating the deployment of cutting-edge personal health records and electronic, personalized care management. Dean also served as CEO of PacifiCare of Colorado after serving as Chief Medical Officer and Senior Vice President of PacifiCare’s predecessor companies.
“Warm Health provides an elegantly simple way to address the age-old care management problem of who nurses spend their time with,” said Dean. “Warm Health solutions target resources efficiently, allowing the same or fewer nurses to monitor more people, instead of just a few. For patients with chronic illnesses, Warm Health tools help find the people getting into trouble and intervene before they require hospitalization. It’s also a relatively inexpensive and convenient way to get members highly involved in their chronic illness.”
Warm Health, Inc. develops and markets technology-based communication services to assist health care organizations in the care of their members. Based in Wayzata, Minnesota, the company uses proprietary telephone communications technology to initiate frequent, highly personalized conversations with members. The service delivers these outgoing conversations using an engaging, automated personality members come to know and trust. Responses from members are designed to gather important health information and trigger email/web alerts back to care managers when the situation warrants – enabling them to intervene in a timely and cost effective manner. Versatile and adaptable to a wide range of health conditions, Warm Health services expand the reach and productivity of valuable care managers while helping members modify behaviors, manage chronic conditions, and stay connected.
For more information contact:
Michael Lunzer
Warm Health, Inc.
(952) 393-4781
mlunzer@warmhealth.com
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Warm Health, Inc. secures funding to fuel growth and development of its web-based health care service.
(October 15, 2007) - Warm Health, Inc. secures funding to fuel growth and development of its web-based health care service. The lead investor, Pine Grove Management, specializes in health-related companies.
Funding will support development of key infrastructure at Warm Health, sales and marketing efforts in its existing Medicare market, and new product development.
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Managed care expert Dan Freier named Chief Executive Officer of Warm Health, Inc.
(September 8, 2007) - Managed care expert Dan Freier was named Chief Executive Officer of Warm Health, Inc., in late 2007. Freier, a veteran health care executive, has a proven record of leading organizations from start-up to profitability.
As CEO, Freier will lead Warm Health’s efforts to grow its presence in the Medicare market and oversee expansion of the company’s product offering.
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Make the Most of Every Dollar, and Member
Healthcare organizations constantly face the difficult task to decrease costs while improving quality of care and outcomes. To meet this challenge, many industry leaders are utilizing innovative technology to mass-communicate on a personal level with members, patients and consumers.
The Warm Health CommuniCare™ system empowers organizations to design, deploy and manage automated, interactive phone programs that cost-effectively engage, educate, motivate and monitor the health of diverse populations.
Warm Health offers a comprehensive library of proven programs that are customized and leveraged by each client or partner to address their specific business objectives such as:
- Increased outreach and member interactions
- Decreased labor, medical and communication costs
- Increased member retention and acquisition
- Increased member engagement in care management
- Improved quality of care (HEDIS scores)
- Decreased compliance and gaps-in-care issues
- Improved health education and promotion
- Easy technology implementation and support
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